Sales & Technical Advisor - Role Profile
Duties include but not limited to:
o Liaising with customers via telephone & email
o Answer queries and obtain relevant information. Advising customers on order status e.g., stock availability, delivery updates
o Printing of email orders, replying to customer via email
o Raising customer invoices, orders & works orders
o Using the company system to input sales orders whilst checking prices against customers own price list.
o Using the company system to raise works orders for production of manufactured items.
o Checking orders raised by other staff for errors such as delivery addresses, product codes and quantities, prices
o Liaise with accounts where relevant to ensure customer account is up to date.
o Maintaining and updating sales and customer records.
o Liaising with production & warehouse team
o General office admin duties
Must have 1 year + office experience and basic pc skills.